FAQ

Questions? We’ve Got Answers (No Meeting Required)

Both. The products are 100% real, high-quality, and built to last. The burnout is also 100% real.

Yes. Every item is made after you order it — which means a slightly longer wait, but way less waste. Fast fashion this is not.

Currently our designs are fixed, but we’re always working on new drops. Got an idea? Tell us — we’re listening.

Orders are processed within 3–7 business days, then shipped. Delivery typically takes an additional 7–14 business days depending on your location.

Yes — we ship worldwide.

Free on all orders over $50. Standard rates apply below that, calculated at checkout.

Yes. You’ll get a tracking number by email once your order ships. You can also check status on our Track Your Order page.

Email us with a photo and your order number, and we’ll make it right — no return-to-sender drama.

Yes, within 30 days of delivery, as long as it’s unworn and unwashed. Full details on our Return Policy page.

Reach out through our Contact page and we’ll help sort an exchange.